Due to the nature of this business all personalization and custom items are deemed as Final Sale and cannot be returned for a refund. It is important to check final designs and details before confirming and submitting payment for production. If a mistake was made during upload you have 24 hours to Contact Us to modify your custom/personalization order before it goes to production. If you have any questions, problems or issues with your order please feel free to Contact Us and someone will be in touch within 24-48 hours.
All orders are processed differently and depending on the order and designs it can take longer than our standard product items that are already available with little to no customizations. Some customizations can take 1-3 weeks and others can take up to one week depending on the nature of the design. If you have any issues with with your shipping please email us or fill out the Contact Form and someone will be in touch with in 24-48 hours.